Privacy and Cookies Policy.

1. General Information

The controller of personal data collected through the website thewallprinter.nl is:

• Company Name: TheWallPrinter
• Registered Address: Frans Erensstraat 96, 5044 PN Tilburg, The Netherlands
• KvK Number (Chamber of Commerce): [ENTER YOUR KVK-NUMMER HERE]
• VAT Number (BTW-nummer): [ENTER YOUR BTW-NUMMER HERE]
• E-mail: hello@thewallprinter.nl
• Phone: 0031-132600000

2. Purposes and Legal Basis for Processing

We process your personal data in accordance with the General Data Protection Regulation (GDPR / AVG) for the following purposes:

• Handling inquiries and quotes – based on your explicit consent expressed by submitting forms on our website (Art. 6(1)(a) GDPR).
• Pre-contractual measures and contract execution – to prepare technical estimates, calculate costs, and deliver wall printing services at your request (Art. 6(1)(b) GDPR).
• Legitimate business interests – for archiving communications, maintaining client relationships, and securing evidence for potential legal claims (Art. 6(1)(f) GDPR).

3. Categories of Data Collected

We process the following categories of data provided voluntarily by you via our contact or quotation forms:

• Contact Details: Name, email address, and phone number.
• Project Specifications: Wall dimensions, surface type, artwork dimensions, and location details (city, floor, accessibility).
• Files and Attachments: Images of walls or graphic designs uploaded via the website.
  
  Important: By uploading files containing third-party property or individuals, you declare that you have the necessary legal consent to share these materials for visualization or printing purposes.
• Message Content: Any additional information provided in the message fields.

4. Data Processors and Hosting

To ensure a secure website and reliable communication, your personal data is processed by our trusted technical partners:

• Hosting Provider: [ENTER YOUR HOSTING PROVIDER NAME HERE, E.G., HOSTNET, TRANSIP] – Our website, databases, and email correspondence are stored securely on their servers in compliance with strict data protection standards.

5. Data Retention Policy

• Data collected for quotation purposes is kept for the duration of the communication and for a maximum of 6 months after the last contact if no contract is signed.
• If an order is placed and fulfilled, relevant financial and administrative data will be retained for 7 years to comply with the statutory retention obligations of the Dutch Tax and Customs Administration (Belastingdienst).

6. Your Rights Under GDPR (AVG)

You have extensive rights regarding your personal data:

• The right to access your personal data and request a copy.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure (“right to be forgotten”) under specific legal conditions.
• The right to restrict or object to the processing of your data.
• The right to data portability.
• The right to lodge an official complaint with the Dutch supervisory authority: the Autoriteit Persoonsgegevens (AP) (www.autoriteitpersoonsgegevens.nl).

7. Cookies Policy

Our website thewallprinter.nl uses only strictly necessary technical cookies:

• Technical Cookies: These are required to ensure proper website functionality, maintain secure user sessions, and allow the seamless transfer of form data and file uploads.
• No Marketing Tracking: We do not use third-party behavioral tracking or profiling cookies (such as Meta Pixel or advertising trackers). Your browsing remains private.

8. Contact Information

For any questions regarding this Privacy Policy or your data rights, please contact us at: hello@thewallprinter.nl